This customer accuses Shell employees of fraud; fact-checkers play it down

A video is going viral on social media in the United States: a customer confronts employees at a Shell gas station after spotting screws in the fuel nozzle holders, accusing them of scamming their customers. The scene is making the rounds on social media, but Snopes and several experts have since debunked the claim: the screws are usually temporary repairs, and the scam described is technically impossible.